ROBBIE + CO. will gladly accept merchandise returns within 14 days of you receiving your items (excluding final sale). The items must be returned in the same condition you received it in, without wear or damage, along with the packaging slip & in its original packaging. The money will be refunded to the original form of payment and usually takes 3-7 days to show up in your account, depending on your individual bank.
All customers are responsible for all return shipping and handling costs of their returns & exchanges; these charges are non-refundable.
Please include a copy of your receipt in the package, so that we can clearly identify the order that you would like refunded.
If you wish to exchange an item, follow our return policy and we will refund the order to the original form of payment to allow you to make another purchase online for the correct size.
Due to our high turn over rate, the best way to go about an exchange is to purchase the item you are wanting and then return the unwanted item for a full refund. Placing a new order for the desired item ensures that we do not sell out of that item before we receive your return. Then simply send back the other item for a refund as long as it fits the criteria of the return policy. Please include your sales receipt with your return.
Returns / Exchanges may be sent to:
ROBBIE + CO.
121 Bordeaux Lane
Alpine, UT 84004
Please note: When shipping your item back to us, we strongly recommend that you use a delivery confirmation and track your package. ROBBIE + CO. is not responsible for lost exchanges/returns.